3 Reasons Why SERVPRO Has Become the Preferred Vendor of Insurance Companies

9/1/2022 (Permalink)

SERVPRO's technicians are highly qualified and certified

Three Reasons Why SERVPRO Has Become the Preferred Vendor of Insurance Companies

For an insurance agent, nothing matters more than helping their client. And when clients need restoration services in Westlake Hills, TX, they want only the most qualified cleanup professionals on the job. Restoration companies compete for business through television commercials, social media marketing and referrals. However, these efforts don't necessarily translate into quality work. Here are three reasons why SERVPRO has become the preferred vendor of insurance companies.

1. SERVPRO National Standard
A business is only as good as its employees, so SERVPRO franchises require that employees meet twenty-one standards to be eligible for referrals from corporate headquarters. Among these standards are background checks for both temporary and permanent employees. SERVPRO also understands the importance of communication. Therefore, its restoration experts maintain contact with the insurance agent every step of the way to report on the progress of the restoration and ensure that there are no surprises.

2. Company-Wide Extensive Training
SERVPRO sustains its status as a preferred vendor program for insurance companies through ongoing employee training. Since 1992, SERVPRO has used its National Training Center to transform its workers into highly qualified certified technicians specializing in upholstery and carpet cleaning and water and fire restoration.
In addition, SERVPRO provides 15-day training programs for both the owners and employees at new franchisees to get them started. Finally, SERVPRO offers continuing education courses in-person to prepare restoration professionals for disasters and online courses to bolster the lessons learned.

3. Corporate Accountability
SERVPRO understands the importance of integrity and the business value of its reputation. As a result, SERVPRO conducts regular internal assessments to remain true to its own values and meet clients' expectations. Furthermore, SERVPRO keeps meticulous records so that insurance companies and their clients are in accord with the work done.
SERVPRO is the preferred disaster mitigation vendor for an informed insurance agent. The company's high standards and thorough training set it apart.